Health & Human Services

 
Directions

1209 SE 2nd Ave Grand Rapids
Grand Rapids, MN 55744

218-327-2941


Phone Number:  218-327-2941
TDD Phone: 218-327-5549
Toll Free Number:  800-422-0312
Fax:  218-327-5561

Hours
Monday - Friday
8 a.m. - 4:30 p.m.
Administration 

218-327-5561
Staff
Name Title Email Phone Additional Phone
Villeneuve, Eric Health & Human Services Director 218-327-2941  

Business/Fiscal Division 

218-327-5567
Staff
Name Title Email Phone Additional Phone
Beddoe, Sherri Accounting Technician 218-327-2941  
Bergman, Cindy Accounting Technician 218-327-2941  
Carlson, Becky Eligibility Investigator   (218) 327-6191  
Koski, Melissa Accounting Technician 218-327-2941  
Krebs, Crissy Fiscal Manager & Fraud Prevention Supervisor 218-327-2941  
Ritter, Megan Accounting Technician 218-327-5508  
Rutherford, Gwen Accounting Technician 218-327-2941  
Stumo, Jessi Accounting Technician    
Staydohar, Lindsey Human Services Support Specialist   (218) 327-2941  
Zaffke, Caleb Accounting Technician 218-327-2941  

Child Support Division 

218-327-5547
Staff
Name Title Email Phone Additional Phone
Boehland, Vanessa Child Support Officer 218-327-6128  
Grover, Jeannette Child Support Officer 218-327-6125  
Harthan, Brenda Child Support Officer 218-327-6120  
Holets, Tina Child Support Officer 218-327-5512  
Johnson, Michelle Child Support Supervisor 218-327-6122  
Keith, Tammy Child Support Officer 218-327-6151  
Leppala, Heidi Child Support Officer 218-327-6158  
Mathews, Wendy Child Support Officer 218-327-6132  
Norton, Sarah Legal Support Specialist 218-327-5593  
Petz, Barbara Child Support Officer 218-327-5501  
Scott, Cara Legal Support Specialist 218-327-6111  
Shofner, Julie Lead Child Support Officer 218-327-5502  
Thompson, Dana Child Support Officer 218-327-6112  

Developmental Disabilities Unit 
Staff
Name Title Email Phone Additional Phone
Bestland, Amy Developmental Disabilities Siocial Worker 218-327-2941  
Nelson-Schultz, Lindsay Developmental Disabilities Social Worker 218-327-2941  
Olson, Audra Developmental Disabilities Social Worker 218-327-2941  
Palkki, Sherri Developmental Disabilities Social Worker 218-327-2941  
Polhamus, Sarah Developmental Disabilities Supervisor 218-327-2941  

Family and Children's Services Division 

218-327-5535
Staff
Name Title Email Phone Additional Phone
Maust, Kelsey Social Worker    
Gould, Lillian Social Worker    
Camara, Kari Social Worker 218-327-2941  
Clancey, Carol Child Protection Social Worker 218-327-2941  
Deihl, Jeff Case Aide 218-327-2941  
Duell, Rachel Social Worker (218) 327-6153  
Graeber, Tara Case Aide 218-327-2941  
Jacobs, Kristi Case Aide 218-327-2941  
Kangas, Lisa Social Worker (218) 327-6121  
Korstad, Nicole Social Worker   218-327-2941
Lauer, Becky Family & Children's Services Division Manager 218-327-2941  
Lybrook, Kim Social Worker    
Meyer, Paul Investigator 218-327-2941  
Mohler, Ashley Social Worker (218)327-5571  
Bruley, Shannon Intake 218-327-2941  
Pluff, Kimberly Child Protection Social Worker 218-327-2941  
Procopio, Sara Social Worker 218-327-2941  
Ellis, Christall Child Protection Social Worker 218-327-2941  
Riendeau, Elizabeth Case Aide 218-327-2941  
Tessin, Michelle Social Services Supervisor 218-327-2941  
Tarbuck, Samantha Investigator 218-327-2941  
Tweedle-Cagle, Trudy Child Foster Care/Family Adoption Licensing 218-327-2941  
Wald, Lindsey Social Worker 218-327-2941  
Watson, Angie Case Aide 218-327-2941  
Winkels, Matt Child Protection Social Worker 218-327-2941  

Financial Assistance Division 

218-327-5548
Staff
Name Title Email Phone Additional Phone
Alm, Tammi Adult Case Financial Worker 218-327-6759  
Aronson, Nikki Treatment Centers, Child Foster Care, TEFRA & GRH 218-327-2941  
Benes, Joyce Adult Case Financial Worker 218-327-6137  
Berard, Mary Eligibility Specialist      
Braford, Shelly Eligibility Specialist 218-327-6114  
Buescher, Holly Family Case Financial Worker 218-327-5509  
Carlos, Melanie Case Aid 218-327-5510  
Childs, Darlene Family Case Financial Worker 218-327-6127  
Dege, Elizabeth (Buffy) Eligibility Specialist    
Demarais, Hope Family Case Financial Worker 218-327-6197  
Elich, Tami Family Case Financial Worker 218-327-6195  
Erickson, Trisha Eligibility Specialist 218-327-6763  
Hagen, Quinn Adult Case Financial Worker 218-327-2941  
Harthan, Brenda Eligibility Specialist 218-327-2941  
Hill, Gwen Eligibility Specialist 218-327-2941  
Hoey, Teresa Eligibility Specialist 218-327-5506  
Jackman, Lisa Eligibility Specialist 218-327-2941  
Johnson, Jason Financial Assistance Supervisor 218-327-2941  
Longmore, Steph Adult Case Financial Worker 218-327-6154  
Maki, Nicole Eligibility Specialist 218-327-2941  
Munger, Lisa Eligibility Specialist    
Norton, Mathew Eligibility Specialist    
Persons, Shannon Eligibility Specialist 218-327-2941  
Baird, Holly Office Support Specialist    
Rondeau, Emilie Eligibility Specialist 218-327-2941  
Sutherland, Vicki Family Case Financial Worker 218-327-6781  
Yeschick, Angela Eligibility Specialist 218-327-6126  

Fraud Prevention Division 

Fraud Reporting Phone: 218-327-6191
Fraud Reporting Toll Free Phone: 800-422-0312
Staff
Name Title Email Phone Additional Phone
Koch, Becky Fraud Prevention Investigator 218-327-6191  

Front Desk 

218-327-5531
Staff
Name Title Email Phone Additional Phone
Isaacs, Kristin Human Services Support Specialist    
Oberg, Brenda Executive Assistant 218-327-2941  
Potter, Bianca Human Services Support Specialist 218-327-2941  

IMCare Division 

1209 SE 2nd Avenue
Grand Rapids, MN 55744

1219 SE 2nd Avenue
Grand Rapids, MN 55744

218-327-6188

218-327-5545



Toll Free Phone:
1-800-843-9536

TDD/TTY (hearing impaired):
1-800-627-3529 or 711

Hours:
Monday - Friday
8:00 a.m. - 8:00 p.m.

Appeals & Grievances:
218-327-6183

Fraud Hotline:
1-866-269-0584
Staff
Name Title Email Phone Additional Phone
Alstad, Matthew Controller 218-327-6188  
Anderson, Sarah IMCare Director 218-327-6188  
Anderson, Terasa IMCare Division 218-327-6188  
Berkholz, Lisa Medical Claims Examiner 218-327-6188  
Brooks, Melissa Management Care Nurse (218) 327-5533  
Chambers, Mary Data/Project Coordinator 218-327-6177  
Cleveland, Denise IMCare Division 218-327-2941  
Copeland, Celia Care Coordinator (218) 327-6163  
Erickson, Myranda IMCare Division 218-327-6157  
Fisher, Lisa Medical Claims Examiner    
Garner, Brittany Medical Support Specialist 218-327-5595  
Gould, Jori Managed Care Nurse    
Greniger, Erin Care Coordinator 218-327-6188  
Grover, Laura IMCare Division 218-327-6188  
Huffman, Kimberly IMCare Claims Supervisor 218-327-6188  
Huso, Leah Health Plan Compliance Coordinator 218-327-2941  
Kerr, Rachel Managed Care Nurse 218-327-6188  
Krtinich, Tami Managed Care Nurse (218) 327-5591  
Larson, Danielle Health Plan Compliance Coordinator (218) 327-6766  
Moren, Natalie IMCare Division 218-327-2941  
Nyberg, Jolie Managed Care Nurse 218-327-2941  
Pavek, Adam IMCare Division 218-327-6765  
Pehl, Shara IMCare Division 218-327-5520  
Ritter, Kai IMCare Division 218-327-2941  
Rosik, Peggy RN QI/UM Director 218-327-2941  
Scherf, Savannah Medical Support Specialist 218-327-6145  
Silliman, Amber RN QI/UM Director 218-327-6188  
Whitman, Carrie Medical Claims Examiner 218-327-6188  
Castle, Kori Medical Support Specialist 218-327-2941  

Mental Health Unit 
Staff
Name Title Email Phone Additional Phone
Pierce, Craig Mental Health Social Worker 218-327-6147  

Public Health Division 

218-327-2941

218-327-5546


Request a Public Health Intake: 218-327-2941
Report an Infectious Disease: 651-201-5414, 877-676-5414
Report a Public Health Emergency: 651-201-5735
Staff
Name Title Email Phone Additional Phone
Arnold, Lisa Social Worker - HCBS 218-327-2941  
Bolton, Lisa Public Health Social Worker 218-327-2941  
Burnson, Ellen Public Health Nurse 218-327-2941  
Cochran, Lynn Social Worker-Home & Community Based Services    
Gabler, Jayme Public Health Educator 218-327-2941  
Haskins, Katrina Public Health Nurse    
Hansen, Roberta Public Health Nurse    
Hilton, Andria Public Health Nurse 218-327-2941  
Kessler, Keri Public Health Nurse 218-327-2941  
Kuck, Heidi Public Health Nurse 218-327-2941  
Martinetto, Leah Public Health Nurse 218-327-2941  
McCauley, Shelley Public Health Nurse 218-327-2941  
Myers, Naesa Public Health Division Manager 218-327-6144  
Nowling, Lee Social Worker - HCBS   218- 327-2941  
Parlanti, Ginger Public Health Supervisor 218-327-2941  
Perrington, Megan Public Health Social Worker 218-327-2941  
Peterson, Pam Case Aide 218-327-2941  
Predovich, Kendra Public Health Social Worker 218-327-2941  
Polhamus, Sarah Public Health Supervisor 218-327-2941  
Purdum, Julie Public Health Nurse 218-327-2941  
Roberts, Brianna Social Worker-Home & Community Based Services    
Savage, Linsey Public Health Nurse 218-327-2941  
Sharp, Casey Public Health Nurse 218-327-2941  
Sonder, Kate Public Health Nurse 218-327-2941  
Thies, Katie Public Health Administrative Specialist 218-327-2941  
Troumbly, Shane Public Health Educator 218-327-2941  
Vork, Samantha Public Health Nurse 218-327-2523  
Whirley, Betsy Public Health Nurse 218-327-2941  
Wolter, Janna Public Health Nurse 218-327-2941  
Yurrick, Karen Public Health Social Worker 218-327-2941