Officer Commendations, Complaints, and Concerns

Commendations

The Itasca County Sheriff's Office partners with the citizens it serves to ensure that Itasca County remains a safe, friendly community where families can raise their children in peace, men and women can earn a living and feel secure in their property and persons, and those who live here and visit here feel welcome and respected.


 When a member of our office provides outstanding services or goes the extra mile, it is important that we hear from you.  You can pass along a compliment or a thank you by calling:  218-326-3477, by e-mailing us at vic.williams@co.itasca.mn.us, or by mailing Itasca County Sheriff's Office, 440 NE 1st Avenue, Grand Rapids, MN  55744.


 When you take the time to pass along a commendation, you make a real difference in the lives of some very dedicated professionals.


Complaints

The Itasca County Sheriff’s Office thoroughly investigates allegations of employee misconduct or criticism of its services.


If you believe you have been mistreated or witnessed an action you suspect violates departmental policy or state statute, please take the time to register your complaint by completing a complaint form here:  Complaint Form.  There is also a fillable pdf available if you would prefer to print the document and turn it in that way:  PDF Complaint Form.  Alternatively, you can contact a supervisor at (218) 326-3477.  You will be provided a Complaint Form that you can complete and return to the Sheriff’s Office.


 If you prefer not to speak to a supervisor or do not want to complete a form, you can send a signed letter to Itasca County Sheriff's Office, 440 NE 1st Ave, Grand Rapids, MN 55744.


 You will receive a reply within ten business days and a complete explanation of the process by which your complaint will be investigated.  You will be told who will be investigating your complaint, how long the investigation may take, and how you will learn of the outcome.  Your cooperation during the investigation will be much appreciated.


Concerns

If you have questions about Sheriff’s Office procedure, crime, or the way in which your Sheriff’s Office serves your neighborhood, we want to answer your questions.  Give us a call at:  (218) 326-3477, email to:  vic.williams@co.itasca.mn.us, or by mailing to Itasca County Sheriff's Office, 440 NE 1st Ave, Grand Rapids, MN 55744.

Forms