Health & Human Services 
Directions

1209 SE 2nd Ave Grand Rapids
Grand Rapids, MN 55744

218-327-2941


Phone Number:  218-327-2941
TDD Phone: 218-327-5549
Toll Free Number:  800-422-0312
Fax:  218-327-5561

Hours
Monday - Friday
8 a.m. - 4:30 p.m.


Administration 

218-327-5561


Staff
Name Title Email Phone
Villeneuve, Eric Health & Human Services Director 218-327-2941
Clayton, Peggy Office Services Supervisor/Contract Compliance 218-327-2941

Business/Fiscal Division 

218-327-5567


Staff
Name Title Email Phone
Beddoe, Sherri Accounting Technician 218-327-2941
Koski, Melissa Accounting Technician
Krebs, Crissy Fiscal Manager & Fraud Prevention Supervisor 218-327-2941
Mathews, Wendy Accounting Technician 218-327-2941
Mueller, Kay Accounting Technician 218-327-6170
Ritter, Megan Accounting Technician 218-327-5508
Rutherford, Gwen Accounting Technician 218-327-2941
Zaffke, Caleb Accounting Technician 218-327-2941

Child Support Division 

218-327-5547


Staff
Name Title Email Phone
Bialke, Jeannette Child Support Officer 218-327-6125
Erickson, Anne Child Support Supervisor 218-327-6111
Erickson, Myranda Child Support Officer 218-327-6132
Holets, Tina Legal Support Specialist 218-327-5512
Johnson, Michelle Child Support Officer 218-327-6122
Koch, Becky Child Support Officer 218-327-6151
Krumrei, Lisa Child Support Officer 218-327-6120
Leppala, Heidi Child Support Officer 218-327-6158
Norton, Sarah Legal Support Specialist 218-327-5593
Palkki, Cindy Child Support Officer 218-327-6128
Shofner, Julie Child Support Officer 218-327-5502
Tarbuck, Michele Child Support Officer - Lead Worker 218-327-5501
Thompson, Dana Child Support Officer 218-327-6112

Developmental Disabilities Unit 

Staff
Name Title Email Phone
Bestland, Amy Developmental Disabilities Siocial Worker 218-327-2941
Glorvigen, Tina Developmental Disabilities Social Worker 218-327-2941
Lorentz, Linda Developmental Disabilities Social Worker 218-327-2941
Nelson-Schultz, Lindsay Developmental Disabilities Social Worker 218-327-2941
Olson, Audra Developmental Disabilities Social Worker 218-327-2941
Palkki, Sherri Developmental Disabilities Social Worker 218-327-2941
Petermeier, Lori Developmental Disabilities Supervisor 218-327-2941

Family and Children's Services Division 

218-327-5535


Staff
Name Title Email Phone
Benoit, Karissa Child Protection Social Worker 218-327-2941
Clancey, Carol Child Protection Social Worker 218-327-2941
Colter, Jessica Case Aide 218-327-2941
Crossley, Leah Investigator 218-327-2941
Gielen, Dee Social Worker 218-327-2941
Jacobs, Kristi Case Aide 218-327-2941
Kangas, Maureen Child Care Licensing Social Worker 218-327-2941
Lauer, Becky Family & Children's Services Division Manager 218-327-2941
Magnusen, Dawn Investigator 218-327-2941
Mattson, Elizabeth Child Protection Social Worker 218-327-2941
Meyer, Paul Investigator 218-327-2941
Norman, Bruce Intake 218-327-2941
Nowling, Lee Social Worker 218-327-2941
Petermeier, Lori Social Services Supervisor 218-327-2941
Petron, Shannon Intake 218-327-2941
Pluff, Kimberly Child Protection Social Worker 218-327-2941
Reigel, Christall Child Protection Social Worker 218-327-2941
Riendeau, Elizabeth Case Aide 218-327-2941
Roberts, Brianna Child Protection Social Worker 218-327-2941
Tessin, Michelle Child Protection Social Worker 218-327-2941
Trembath, Samantha Child Protection Social Worker 218-327-2941
Tweedle-Cagle, Trudy Child Foster Care/Family Adoption Licensing 218-327-2941
VanReese-Roering, Shelly Office Support Specialist 218-327-2941
Watson, Angie Case Aide 218-327-2941
Winkels, Jodi Social Worker 218-327-2941
Winkels, Matt Child Protection Social Worker 218-327-2941

Financial Assistance Division 

218-327-5548


Staff
Name Title Email Phone
Alm, Tammi Adult Case Financial Worker 218-327-6759
Arnold, Lisa Family Case Financial Worker 218-327-6126
Aronson, Nikki Treatment Centers, Child Foster Care, TEFRA & GRH 218-327-2941
Benes, Joyce Adult Case Financial Worker 218-327-6137
Berard, Mary Treatment Centers, Child Foster Care, TEFRA & GRH 218-327-6177
Boelter, Becky Family Case Financial Worker 218-327-6785
Buescher, Holly Family Case Financial Worker 218-327-5509
Castle, Cathy Treatment Centers, Child Foster Care, TEFRA & GRH 218-327-2941
Chambers, Mary Family Case Financial Worker 218-327-6198
Childs, Darlene Family Case Financial Worker 218-327-6127
Deihl, Jeff Family Case Financial Worker 218-327-6148
Demarais, Hope Family Case Financial Worker 218-327-6197
Elich, Tami Family Case Financial Worker 218-327-6195
Finckbone, Taunia Family Case Financial Worker 218-327-6166
Friesen, Terri Financial Assistance Supervisor 218-327-2941
Genz, Mindi Family Case Financial Worker 218-327-2941
Graeber, Tara Long Term Care Financial Worker 218-327-6763
Hill, Gwen Eligibility Specialist 218-327-2941
Jensen, Tracey Adult Case Financial Worker 218-327-5506
Keith, Tammy Medical Assistance Cases in MNsure Worker 218-327-6182
Kittlesen, Connie Long Term Care Financial Worker 218-327-6178
Longmore, Steph Adult Case Financial Worker 218-327-6154
Mattson, Steph Family Case Financial Worker 218-327-6114
Moen, Jennifer Adult Case Financial Worker 218-327-6141
Pettersen, Doris Long Term Care Financial Worker 218-327-6121
Rae, Chris Medical Assistance Cases in MNsure Worker 218-327-5500
Sutherland, Vicki Family Case Financial Worker 218-327-6781
Wakefield, Denise Adult Case Financial Worker 218-327-6783

Fraud Prevention Division 

Fraud Reporting Phone: 218-327-6191
Fraud Reporting Toll Free Phone: 800-422-0312
Staff
Name Title Email Phone
Peterson, Elizabeth Fraud Prevention Investigator 218-327-2941

Front Desk 

218-327-5531


Staff
Name Title Email Phone
Clayton, Peggy Front Desk/Office Services & Contract Compliance 218-327-5513
Cleveland, Denise Human Services Support Spec 218-327-2941
DeRoock, Natalie Human Services Support Specialist 218-3272941
Isaacs, Kristin Human Services Support Specialist 218-327-5513

IMCare Division 

1209 SE 2nd Avenue
Grand Rapids, MN 55744

1219 SE 2nd Avenue
Grand Rapids, MN 55744

218-327-6188

218-327-5545



Toll Free Phone:
1-800-843-9536

TDD/TTY (hearing impaired):
1-800-627-3529 or 711

Hours:

Monday - Friday
8:00 a.m. - 8:00 p.m.

Appeals & Grievances:
218-327-6183

Fraud Hotline:
1-866-269-0584
Staff
Name Title Email Phone
Alleman, Alicia QI/UM Nurse 218-327-2941
Anderson, Terasa IMCare Division 218-327-6188
Caldwell, Suzanne IMCare Division 218-327-6188
Collins, Darla IMCare Division 218-327-6188
Duell, Sarah IMCare Director 218-327-6188
Fowler, Billie IMCare Division 218-327-6188
Grover, Laura IMCare Division 218-327-6188
Gustafson, Tammi QI/UM Nurse 218-327-2941
Hilton, Andria IMCare Division 218-327-6188
Hofer, Lila IMCare Division 218-327-6188
Huffman, Kimberly IMCare Division 218-327-6188
Huso, Leah IMCare Division 218-327-6188
Jackman, Lisa IMCare Division 218-327-6188
Johnson, Jason IMCare Division 218-327-6188
Keenan, Faith IMCare Division 218-327-6188
Martire, Alexis IMCare Quality Director 218-327-6188
McCauley, Shelley IMCare Division 327-2941
McNeil, Juli IMCare Division 218-327-6188
Oberg, Brenda IMCare Division 218-327-6188
Petersen, Mona IMCare Division 218-327-6188
Rosik, Peggy QI/UM Nurse 218-327-2941
Tarbuck, Celeste IMCare Division 218-327-6188
Troumbly, Shane Data / Project Coordinator 218-327-6788
Whitman, Carrie IMCare Division 218-327-6188

Mental Health Unit 

Staff
Name Title Email Phone
Pierce, Craig Mental Health Social Worker 218-327-6147

218-327-5546


Report an Infectious Disease: 651-201-5414, 877-676-5414
Report a Public Health Emergency: 651-201-5735

Staff
Name Title Email Phone
Benge, Laurie Long Term Services & Support 218-327-2941
Bissonette, Karen MN Choices Assessor 218-327-2941
Bolton, Lisa Long Term Services & Support 218-327-2941
Butler, Paula Public Health Nurse 218-327-2941
Chandler, Kelly Public Health Division Manager 218-327-2941
Edwards, Nicole Long Term Services & Support 218-327-2941
French, Heidi Public Health Nurse
Greniger, Erin WIC 218-327-2941
Johnson, Kimberly Emergency Preparedness/Disease Prevention Control 218-327-2941
Kessler, Keri Long Term Services & Support 218-327-2941
Myers, Naesa Family Health 218-327-2941
Oleheiser, Kim Medical Secretary 218-327-2941
O'Rourke, Michelle Long Term Services & Support 218-327-2941
Parlanti, Ginger Public Health Supervisor 218-327-2941
Perrington, Megan CADI Social Worker 218-327-2941
Peterson, Pam Case Aide 218-327-2941
Predovich, Kendra MNChoice PHN 218-327-2941
Pulhamus, Sarah Public Health Supervisor 218-327-2941
Purdum, Julie Long Term Services & Support 218-327-2941
Savage, Linsey Family Health 218-327-2941
Skrbec, Leah WIC/Family Health 218-327-2941
Smith, Jayme Long Term Services and Support 218-327-2941
Sonder, Kate Long Term Services & Support 218-327-2941
Webster, Karen Adult Health 218-327-2941
Whirley, Betsy WIC 218-327-2941
Wolter, Janna Long Term Services & Support 218-327-2941