Health & Human Services

 
Directions

1209 SE 2nd Ave Grand Rapids
Grand Rapids, MN 55744

218-327-2941


Phone Number:  218-327-2941
TDD Phone: 218-327-5549
Toll Free Number:  800-422-0312
Fax:  218-327-5561

Hours
Monday - Friday
8 a.m. - 4:30 p.m.
Administration 

218-327-5561
Staff
Name Title Email Phone
Villeneuve, Eric Health & Human Services Director 218-327-2941

Business/Fiscal Division 

218-327-5567
Staff
Name Title Email Phone
Beddoe, Sherri Accounting Technician 218-327-2941
Bergman, Cindy Accounting Technician 218-327-2941
Koski, Melissa Accounting Technician 218-327-2941
Krebs, Crissy Fiscal Manager & Fraud Prevention Supervisor 218-327-2941
Rae, Chris Accounting Technician 218-327-2162
Ritter, Megan Accounting Technician 218-327-5508
Rutherford, Gwen Accounting Technician 218-327-2941
Zaffke, Caleb Accounting Technician 218-327-2941

Child Support Division 

218-327-5547
Staff
Name Title Email Phone
Grover, Jeannette Child Support Officer 218-327-6125
Erickson, Anne Child Support Supervisor 218-327-6111
Holets, Tina Legal Support Specialist 218-327-5512
Johnson, Michelle Child Support Officer 218-327-6122
Koch, Becky Child Support Officer 218-327-6151
Krumrei, Lisa Child Support Officer 218-327-6120
Leppala, Heidi Child Support Officer 218-327-6158
Mathews, Wendy Child Support Officer 218-327-6132
Norton, Sarah Legal Support Specialist 218-327-5593
Palkki, Cindy Child Support Officer 218-327-6128
Pettersen, Doris Child Support Officer 218-327-5501
Shofner, Julie Lead Child Support Officer 218-327-5502
Thompson, Dana Child Support Officer 218-327-6112

Developmental Disabilities Unit 
Staff
Name Title Email Phone
Bestland, Amy Developmental Disabilities Siocial Worker 218-327-2941
Glorvigen, Tina Developmental Disabilities Social Worker 218-327-2941
Lorentz, Linda Developmental Disabilities Social Worker 218-327-2941
Nelson-Schultz, Lindsay Developmental Disabilities Social Worker 218-327-2941
Olson, Audra Developmental Disabilities Social Worker 218-327-2941
Palkki, Sherri Developmental Disabilities Social Worker 218-327-2941
Polhamus, Sarah Developmental Disabilities Supervisor 218-327-2941

Family and Children's Services Division 

218-327-5535
Staff
Name Title Email Phone
Benoit, Karissa Child Protection Social Worker 218-327-2941
Clancey, Carol Child Protection Social Worker 218-327-2941
Deihl, Jeff Case Aide 218-327-2941
Genz, Mindi Social Worker 218-327-2941
Gielen, Dee Social Worker 218-327-2941
Graeber, Tara Case Aide 218-327-2941
Jacobs, Kristi Case Aide 218-327-2941
Kangas, Maureen Child Care Licensing Social Worker 218-327-2941
Lauer, Becky Family & Children's Services Division Manager 218-327-2941
Magnusen, Dawn Investigator 218-327-2941
Meyer, Paul Investigator 218-327-2941
Norman, Bruce Intake 218-327-2941
Nowling, Lee Social Worker 218-327-2941
Petron, Shannon Intake 218-327-2941
Pluff, Kimberly Child Protection Social Worker 218-327-2941
Reigel, Christall Child Protection Social Worker 218-327-2941
Riendeau, Elizabeth Case Aide 218-327-2941
Roberts, Brianna Child Protection Social Worker 218-327-2941
Tessin, Michelle Social Services Supervisor 218-327-2941
Trembath, Samantha Child Protection Social Worker 218-327-2941
Tweedle-Cagle, Trudy Child Foster Care/Family Adoption Licensing 218-327-2941
Watson, Angie Case Aide 218-327-2941
Winkels, Jodi Social Worker 218-327-2941
Winkels, Matt Child Protection Social Worker 218-327-2941

Financial Assistance Division 

218-327-5548
Staff
Name Title Email Phone
Alm, Tammi Adult Case Financial Worker 218-327-6759
Aronson, Nikki Treatment Centers, Child Foster Care, TEFRA & GRH 218-327-2941
Benes, Joyce Adult Case Financial Worker 218-327-6137
Berard, Mary Treatment Centers, Child Foster Care, TEFRA & GRH 218-327-6177
Boelter, Becky Family Case Financial Worker 218-327-6785
Buescher, Holly Family Case Financial Worker 218-327-5509
Castle, Cathy Treatment Centers, Child Foster Care, TEFRA & GRH 218-327-2941
Chambers, Mary Family Case Financial Worker 218-327-6198
Childs, Darlene Family Case Financial Worker 218-327-6127
Cook, Connie Long Term Care Financial Worker 218-327-6178
Demarais, Hope Family Case Financial Worker 218-327-6197
Elich, Tami Family Case Financial Worker 218-327-6195
Erickson, Trisha Eligibility Specialist 218-327-2836
Finken, Tanya Eligibility Specialist 218-327-2941
Friesen, Terri Financial Assistance Supervisor 218-327-2941
Harthan, Brenda Eligibility Specialist 218-327-2941
Hill, Gwen Eligibility Specialist 218-327-2941
Jackman, Lisa Eligibility Specialist 218-327-2941
Jensen, Tracey Adult Case Financial Worker 218-327-5506
Keith, Tammy Medical Assistance Cases in MNsure Worker 218-327-6182
Longmore, Steph Adult Case Financial Worker 218-327-6154
Mattson, Steph Family Case Financial Worker 218-327-6114
Moen, Jennifer Adult Case Financial Worker 218-327-6141
Purdie, Jackson Office Support Specialist  
Rondeau, Emilie Eligibility Specialist 218-327-2971
Sutherland, Vicki Family Case Financial Worker 218-327-6781
Yeschick, Angela Eligibility Specialist 218-327-2941

Fraud Prevention Division 

Fraud Reporting Phone: 218-327-6191
Fraud Reporting Toll Free Phone: 800-422-0312
Staff
Name Title Email Phone
Peterson, Elizabeth Fraud Prevention Investigator 218-327-2941

Front Desk 

218-327-5531
Staff
Name Title Email Phone
Hoey, Teresa Human Services Support Specialist  
Isaacs, Kristin Human Services Support Specialist 218-327-5513
Oberg, Brenda Executive Assistant 218-327-2941
Moren, Natalie Human Services Support Specialist 218-3272941

IMCare Division 

1209 SE 2nd Avenue
Grand Rapids, MN 55744

1219 SE 2nd Avenue
Grand Rapids, MN 55744

218-327-6188

218-327-5545



Toll Free Phone:
1-800-843-9536

TDD/TTY (hearing impaired):
1-800-627-3529 or 711

Hours:
Monday - Friday
8:00 a.m. - 8:00 p.m.

Appeals & Grievances:
218-327-6183

Fraud Hotline:
1-866-269-0584
Staff
Name Title Email Phone
Anderson, Terasa IMCare Division 218-327-6188
Arnold, Lisa IMCare Division 218-327-2941
Caldwell, Suzanne IMCare Division 218-327-6188
Carlos, Melanie IMCare Division 218-327-5595
Cleveland, Denise IMCare Division 218-327-2941
Danielson, Noel Quality Improvement/Utilization Management Nurse    
Duell, Sarah IMCare Director 218-327-6188
Erickson, Myranda IMCare Division 218-327-6157
Fairchild, Melissa Quality Improvemnet/Utilization Management Nurse  
Fowler, Billie IMCare Division 218-327-6188
Grover, Laura IMCare Division 218-327-6188
Hofer, Lila IMCare Division 218-327-6188
Huffman, Kimberly IMCare Division 218-327-6188
Johnson, Jason IMCare Division 218-327-6188
Lange, Stacey Controller 218-327-2941
Martire, Alexis IMCare Quality Director 218-327-6188
McCauley, Shelley IMCare Division 218-327-6188
McNeil, Haley IMCare Division 218-327-5516
McNeil, Juli IMCare Division 218-327-6188
Patterson, Kelsey IMCare Division  
Pavik, Adam   218-327-6765
Pehl, Shara   218-327-5520
Petersen, Mona IMCare Division 218-327-6188
Ritter, Kai IMCare Division 218-327-2941
Rosik, Peggy IMCare Division 218-327-2941
Staydohar, Lindsey IMCare Division 218-327-6193
Tarbuck, Celeste IMCare Division 218-327-6188
Troumbly, Shane IMCare Division 218-327-6188
Whitman, Carrie IMCare Division 218-327-6188

Mental Health Unit 
Staff
Name Title Email Phone
Pierce, Craig Mental Health Social Worker 218-327-6147

Public Health Division 

218-327-2941

218-327-5546


Request a Public Health Intake: 218-327-2941
Report an Infectious Disease: 651-201-5414, 877-676-5414
Report a Public Health Emergency: 651-201-5735
Staff
Name Title Email Phone
Anttila, Anna Emergency Preparedness 218-327-2941
Benge, Laurie Public Health Nurse 218-327-2941
Bissonette, Karen Public Health Social Worker 218-327-2941
Bolton, Lisa Public Health Social Worker 218-327-2941
Butler, Paula Public Health Nurse 218-327-2941
Chandler, Kelly Public Health Division Manager 218-327-2941
Edwards, Nicole Public Health Nurse 218-327-2941
French, Heidi Public Health Nurse 218-327-2941
Greniger, Erin Public Health Nurse 218-327-2941
Kessler, Keri Public Health Nurse 218-327-2941
Myers, Naesa Public Health Nurse 218-327-2941
O'Rourke, Michelle Public Health Nurse 218-327-2941
Parlanti, Ginger Public Health Supervisor 218-327-2941
Perrington, Megan Public Health Social Worker 218-327-2941
Peterson, Pam Case Aide 218-327-2941
Predovich, Kendra Public Health Social Worker 218-327-2941
Polhamus, Sarah Public Health Supervisor 218-327-2941
Purdum, Julie Public Health Nurse 218-327-2941
Savage, Linsey Public Health Nurse 218-327-2941
Skrbec, Leah Public Health Nurse 218-327-2941
Smith, Jayme Public Health Nurse 218-327-2941
Sonder, Kate Public Health Nurse 218-327-2941
Thies, Katie Public Health Administrative Specialist 218-327-2941
Webster, Karen Public Health Nurse 218-327-2941
Whirley, Betsy Public Health Nurse 218-327-2941
Wolter, Janna Public Health Nurse 218-327-2941