Health & Human Services

 
Directions

1209 SE 2nd Ave Grand Rapids
Grand Rapids, MN 55744

218-327-2941


Phone Number:  218-327-2941
TDD Phone: 218-327-5549
Toll Free Number:  800-422-0312
Fax:  218-327-5561

Hours
Monday - Friday
8 a.m. - 4:30 p.m.
Administration 

218-327-5561
Staff
Name Title Email Phone
Villeneuve, Eric Health & Human Services Director 218-327-2941

Business/Fiscal Division 

218-327-5567
Staff
Name Title Email Phone
Beddoe, Sherri Accounting Technician 218-327-2941
Bergman, Cindy Accounting Technician 218-327-2941
Koch, Becky Eligibility Investigator   (218) 327-6191
Koski, Melissa Accounting Technician 218-327-2941
Krebs, Crissy Fiscal Manager & Fraud Prevention Supervisor 218-327-2941
Rae, Chris Accounting Technician 218-327-2162
Ritter, Megan Accounting Technician 218-327-5508
Rutherford, Gwen Accounting Technician 218-327-2941
Zaffke, Caleb Accounting Technician 218-327-2941

Child Support Division 

218-327-5547
Staff
Name Title Email Phone
Grover, Jeannette Child Support Officer 218-327-6125
Holets, Tina Child Support Officer 218-327-5512
Johnson, Michelle Child Support Supervisor 218-327-6122
Munger, Lisa Child Support Officer 218-327-6120
Leppala, Heidi Child Support Officer 218-327-6158
Mathews, Wendy Child Support Officer 218-327-6132
Norton, Sarah Legal Support Specialist 218-327-5593
Pettersen, Doris Child Support Officer 218-327-5501
Shofner, Julie Lead Child Support Officer 218-327-5502
Thompson, Dana Child Support Officer 218-327-6112

Developmental Disabilities Unit 
Staff
Name Title Email Phone
Bestland, Amy Developmental Disabilities Siocial Worker 218-327-2941
Nelson-Schultz, Lindsay Developmental Disabilities Social Worker 218-327-2941
Olson, Audra Developmental Disabilities Social Worker 218-327-2941
Palkki, Sherri Developmental Disabilities Social Worker 218-327-2941
Polhamus, Sarah Developmental Disabilities Supervisor 218-327-2941

Family and Children's Services Division 

218-327-5535
Staff
Name Title Email Phone
Camara, Kari Social Worker 218-327-2941
Clancey, Carol Child Protection Social Worker 218-327-2941
Cochran, Lynn Social Worker 218-327-2941
Deihl, Jeff Case Aide 218-327-2941
Graeber, Tara Case Aide 218-327-2941
Jacobs, Kristi Case Aide 218-327-2941
Lauer, Becky Family & Children's Services Division Manager 218-327-2941
Magnusen, Dawn Investigator 218-327-2941
Meyer, Paul Investigator 218-327-2941
Mohler, Ashley Social Worker (218)327-5571
Norman, Bruce Intake 218-327-2941
Bruley, Shannon Intake 218-327-2941
Pluff, Kimberly Child Protection Social Worker 218-327-2941
Procopio, Sara Social Worker 218-327-2941
Reigel, Christall Child Protection Social Worker 218-327-2941
Riendeau, Elizabeth Case Aide 218-327-2941
Roberts, Brianna Child Protection Social Worker 218-327-2941
Tessin, Michelle Social Services Supervisor 218-327-2941
Tarbuck, Samantha Investigator 218-327-2941
Tweedle-Cagle, Trudy Child Foster Care/Family Adoption Licensing 218-327-2941
Wald, Lindsay Social Worker 218-327-2941
Watson, Angie Case Aide 218-327-2941
Winkels, Jodi Social Worker 218-327-2941
Winkels, Matt Child Protection Social Worker 218-327-2941

Financial Assistance Division 

218-327-5548
Staff
Name Title Email Phone
Alm, Tammi Adult Case Financial Worker 218-327-6759
Aronson, Nikki Treatment Centers, Child Foster Care, TEFRA & GRH 218-327-2941
Benes, Joyce Adult Case Financial Worker 218-327-6137
Berard, Mary Eligibility Specialist    
Boelter, Becky Family Case Financial Worker 218-327-6785
Braford, Shelly Eligibility Specialist 218-327-6114
Buescher, Holly Family Case Financial Worker 218-327-5509
Carlos, Melanie Case Aid 218-327-5510
Childs, Darlene Family Case Financial Worker 218-327-6127
Demarais, Hope Family Case Financial Worker 218-327-6197
Elich, Tami Family Case Financial Worker 218-327-6195
Erickson, Trisha Eligibility Specialist 218-327-6763
Hagen, Quinn Adult Case Financial Worker 218-327-2941
Harthan, Brenda Eligibility Specialist 218-327-2941
Hill, Gwen Eligibility Specialist 218-327-2941
Hoey, Teresa Eligibility Specialist 218-327-5506
Jackman, Lisa Eligibility Specialist 218-327-2941
Johnson, Jason Financial Assistance Supervisor 218-327-2941
Keith, Tammy Medical Assistance Cases in MNsure Worker 218-327-6182
Longmore, Steph Adult Case Financial Worker 218-327-6154
Maki, Nicole Eligibility Specialist 218-327-2941
Moen, Jennifer Adult Case Financial Worker 218-327-6141
Persons, Shannon Eligibility Specialist 218-327-2941
Rasley, Holly Office Support Specialist  
Rondeau, Emilie Eligibility Specialist 218-327-2971
Sutherland, Vicki Family Case Financial Worker 218-327-6781
Yeschick, Angela Eligibility Specialist 218-327-6126

Fraud Prevention Division 

Fraud Reporting Phone: 218-327-6191
Fraud Reporting Toll Free Phone: 800-422-0312
Front Desk 

218-327-5531
Staff
Name Title Email Phone
Isaacs, Kristin Human Services Support Specialist  
Oberg, Brenda Executive Assistant 218-327-2941
Potter, Bianca Human Services Support Specialist 218-327-2941

IMCare Division 

1209 SE 2nd Avenue
Grand Rapids, MN 55744

1219 SE 2nd Avenue
Grand Rapids, MN 55744

218-327-6188

218-327-5545



Toll Free Phone:
1-800-843-9536

TDD/TTY (hearing impaired):
1-800-627-3529 or 711

Hours:
Monday - Friday
8:00 a.m. - 8:00 p.m.

Appeals & Grievances:
218-327-6183

Fraud Hotline:
1-866-269-0584
Staff
Name Title Email Phone
Alstad, Matthew Controller 218-327-6188
Anderson, Sarah IMCare Director 218-327-6188
Anderson, Terasa IMCare Division 218-327-6188
Berkholz, Lisa Medical Claims Examiner 218-327-6188
Caldwell, Suzanne IMCare Division 218-327-6188
Chambers, Mary Data/Project Coordinator 218-327-6177
Cleveland, Denise IMCare Division 218-327-2941
Erickson, Myranda IMCare Division 218-327-6157
Fisher, Lisa Medical Claims Examiner  
Greniger, Erin Care Coordinator 218-327-6188
Grover, Laura IMCare Division 218-327-6188
Hansen, Roberta Managed Care Nurse 218-327-6188
Huffman, Kimberly IMCare Claims Supervisor 218-327-6188
Huso, Leah Health Plan Compliance Coordinator 218-327-2941
Kerr, Rachel Managed Care Nurse 218-327-6188
Mattson, Stephanie IMCare Division 218-327-6188
McNeil, Juli IMCare Division 218-327-6188
Moren, Natalie IMCare Division 218-327-2941
Nyberg, Jolie Managed Care Nurse 218-327-2941
Patton, Ronda Managed Care Nurse 218-327-2941
Pavek, Adam IMCare Division 218-327-6765
Pehl, Shara IMCare Division 218-327-5520
Ritter, Kai IMCare Division 218-327-2941
Rosik, Peggy RN QI/UM Director 218-327-2941
Silliman, Amber RN QI/UM Director 218-327-6188
Staydohar, Lindsey IMCare Division 218-327-6188
Whitman, Carrie Medical Claims Examiner 218-327-6188

Mental Health Unit 
Staff
Name Title Email Phone
Pierce, Craig Mental Health Social Worker 218-327-6147

Public Health Division 

218-327-2941

218-327-5546


Request a Public Health Intake: 218-327-2941
Report an Infectious Disease: 651-201-5414, 877-676-5414
Report a Public Health Emergency: 651-201-5735
Staff
Name Title Email Phone
Arnold, Lisa Social Worker - HCBS 218-327-2941
Bolton, Lisa Public Health Social Worker 218-327-2941
Burnson, Ellen Public Health Nurse 218-327-2941
Chandler, Kelly Public Health Division Manager 218-327-2941
Gabler, Jayme Public Health Educator 218-327-2941
Hilton, Andria Public Health Nurse 218-327-2941
Kessler, Keri Public Health Nurse 218-327-2941
Kuck, Heidi Public Health Nurse 218-327-2941
Martinetto, Leah Public Health Nurse 218-327-2941
McCauley, Shelley Public Health Nurse 218-327-2941
Nowling, Lee Social Worker - HCBS   218- 327-2941
O'Rourke, Michelle Public Health Nurse 218-327-2941
Parlanti, Ginger Public Health Supervisor 218-327-2941
Perrington, Megan Public Health Social Worker 218-327-2941
Peterson, Pam Case Aide 218-327-2941
Predovich, Kendra Public Health Social Worker 218-327-2941
Polhamus, Sarah Public Health Supervisor 218-327-2941
Purdum, Julie Public Health Nurse 218-327-2941
Savage, Linsey Public Health Nurse 218-327-2941
Sharp, Casey Public Health Nurse 218-327-2941
Sonder, Kate Public Health Nurse 218-327-2941
Thies, Katie Public Health Administrative Specialist 218-327-2941
Tillma, Rebecca Public Health Nurse 218-327-2941
Troumbly, Shane Public Health Educator 218-327-2941
Vork, Samantha Public Health Nurse 218-327-2523
Whirley, Betsy Public Health Nurse 218-327-2941
Wolter, Janna Public Health Nurse 218-327-2941
Yurrick, Karen Public Health Social Worker 218-327-2941